The people who built it know what it does
An outside agency starts by learning your product. We start having built it, so the first campaign is not also a research project.
Marketing
There is a gap between "the site is live" and "people know it exists", and it is usually where a good product dies. The team that built the store runs its launch — same people, same brief, no handover email chain between the developer and the agency.
Our marketing lead previously worked as a marketing team lead, ran his own business including its own marketing and advertising, and ran paid social and search campaigns for clients across multiple industries — Facebook, Google, Instagram and Snapchat — with a focus on e-commerce and SaaS product marketing.
Why in-house
The usual arrangement is one company that built the product and another that markets it, each with a partial view and a reason to blame the other. This removes the seam.
An outside agency starts by learning your product. We start having built it, so the first campaign is not also a research project.
Events, conversions and attribution designed with the application rather than retrofitted through a tag manager afterwards.
No arguing about whether the traffic was bad or the funnel was. The same team owns both ends of it.
Retainers
Priced separately from project work, and quoted excluding ad spend — which is billed to your own advertising accounts, so you keep the data and the history if we ever part ways.
$400 to $700
per month
One channel, run properly, while you find out what works.
Most projects land here
$900 to $1,500
per month
Multiple channels, tested against each other.
$2,000 and up
per month
Marketing and engineering on the same roadmap.
Marketing works best pointed at something worth arriving at. The store, the platform or the product comes first — and the same team builds it.
Thirty minutes on a call and you'll have a fixed price and a timeline — or an honest no.